unit or agency could improve effectiveness or efficiency.

3. Look for customer complaints in your agency as possible

opportunities.

4. If you have a call center, talk with them about the issues with which

they are dealing.





Revised June 2004

OCPM

Projects Handbook

GAINING PROJECT APPROVAL


Project Proposal for
Project #1


Complete a Project Proposal
Proposal must include:

The Project Proposal-Approval Cover Sheet, found in the Appendix, which
includes:

• Name
• Date

• Proposed project title

• Agency/organization(s)
• Supervisor name/sponsor name

• Supervisor/sponsor approval signatures


A one-page project description which includes:

• A synopsis of the project.

• A description of the problem, or opportunity that makes the project

worthwhile.

• A description of the end goal or expected outcome.

 



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